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Hotel Management Services | Operations | Recruitment and H.R. | Development | Asset Management | Operations Every aspect of daily hotel management is covered by our operations division. A well designed and achievable business plan is the start of each project. This carefully thought out plan includes a realistic operating budget, a capital improvement budget and a sales and marketing plan. All such budgets and plans are consistent with current franchise and local market requirements; of course … they must be approved by the owners and investors before implementation. We look carefully at each hotel’s needs to develop specific recruiting, training, and labor management programs, as well as systematic standard cost controls. We also select and suggest the best of IT/information equipment for the property, the best to serve the guests, management and investors. Thus providing very transparent, simple and clear operational and financial reports. Recruitment & H.R.
We care about our employees, we care about their career, we care to upgrade their service performance and they care about our guests and partners. Development Starts from the initial design of the project to the property's opening and subsequent management. Once a pro forma analysis is conducted and a pro forma budget is completed, the amount of investment the project can support needs to be determined. TMC can provide a complete financial package, and if needed, assist in obtaining financing. The company can aid in the hiring of an architect and interior decorator experienced in hotel projects, and in ordering furniture, fixtures and equipment. Asset Management We assist investors and owners with their real estate portfolios. Provided monthly are budget and capital improvement reviews, financial statement analysis, sales and marketing evaluations, overviews for proper implementation of objectives and strategies, financing and debt restructuring, and internal controls.
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The key, besides the market itself to a hotel’s success is that the General Manager and the Line Managers work is planned and organized to function as a group. We selectively recruit the most talented General Managers and associates in the market, in both customer-facing and non-customer-facing positions.